When searching for a solution for a functional network connection, it was important to find a reliable system that could be implemented with minimal construction measures.
The Caravelle Hotel im Park in Bad Kreuznach is a 3-star superior hotel with a picturesque setting. It is located directly at the spa quarter on the Rose Island in Bad Kreuznach. Within a few minutes' walk, guests can reach the park grounds as well as the historically old Neustadt. As a conference hotel, the Hotel Caravelle is also an ideal address in Rhineland-Palatinate.
For vacationers and conference guests alike, a good network connection has become just as important for a successful stay as high service quality and beautiful hotel facilities.
Due to its construction, it was very difficult to equip all rooms at Hotel Caravelle with sufficient network coverage. Therefore, when searching for a solution, it was important to find a reliable system that could be implemented with minimal construction measures. In collaboration with Telekom Deutschland, our goingsoft delivered the perfect solution for this.
Especially in times of review platforms, we cannot afford any mistakes in our interactions with our guests. (Original quote in German)
To establish a comprehensive Wi-Fi network without the need for new cables, the TV cabling was utilized in the hotel rooms. The conference rooms were also equipped with a powerful CAT solution to provide sufficient bandwidth for a large number of conference guests.
Through the management platform netcontrol, the hotel team can centrally control not only Wi-Fi access but also TV programs, eliminating the need for manual channel switching in each room. This saves a significant amount of time across 102 rooms.
The TV set in the hotel rooms serves not only for the mere entertainment of guests but has also become an important information channel, thanks to the use of the goingsoft Hotainment solution. The same system is also available as a mobile version on smartphones. Thus, the reception team can transmit any kind of information to guests, whether it's about spa offers, hotel restaurant specials, or important real-time updates, through a central software platform. Additionally, information from external sources such as weather data can be integrated via IT interfaces. This ensures that guests are always up to date and don't need to search for every piece of information themselves on the web or contact the reception.
Another component for optimal digital guest information at Hotel Caravelle is the digital signage screens, which provide seminar participants with real-time information on which event is taking place in which seminar room. The data input for this system is also done through the same platform used for the TV screens and Hotainment mobile.
The images used on this reference page have been provided by © Michaela Nacken / Hotel Caravelle